Job Description

Detail Oriented. Strategic. Analytical. Motivated.  Do these qualities describe you?  If so, add your reporting and data analytics expertise to the mix as you help Best Western Hotels & Resorts expand our brand globally.

We are looking for a self-starter with strong interpersonal skills, coupled with superior critical thinking who is looking to leverage their hospitality industry knowledge. If you are searching for your next laser-focused career move, you may be the right expert for our newly created position as our Travel Industry Data Analytics Manager.

Based from our offices in Phoenix, Arizona, your primary focus is data reporting and analysis. As such, solid technical skills are a must, including a required proficiency with Microsoft Office, particularly with advanced functions in Excel such as creating formulas, pivot tables, h-lookups, and v-lookups. If you bring knowledge or proficiency in Visio and/or Access, that is considered a plus.

Our Travel Industry Partnerships have grown and evolved over the years and these partnerships are vital to the success of our brand.  The preferred candidate has a demonstrated history of success with a minimum of three years of progressive data reporting and analysis experience coupled with strong math skills and an aptitude for understanding database and query concepts. With your experience in hotel sales, revenue management, IT or with a travel agency, you will bring solid knowledge of GDS environments as well as GDS data review and reporting.

This key and critical role will oversee the day-to-day operations of the travel agent support team. A passion for helping others succeed is an important aspect of the role as you assign and streamline the workflow of more junior members of the team. Providing guidance and direction will quickly make you a trusted member of the team that others turn to as needed. These leadership skills, combined with your analytical experience and ability to work on multi-faceted projects while using your independent judgment and discretion will make you a critical part of our team. 

If you are looking for an opportunity where you can make your mark, while utilizing your data analytics strength, hospitality industry knowledge, and savvy people skills, we’d like to meet you.

Best Western® Hotels & Resorts headquartered in Phoenix, AZ., is a privately held hotel brand with a global network of 4,100* hotels in more than 100* countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western?, Vib ®, BW Premier Collection® and GLo?. Now celebrating 71 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 26 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records regarding awards and accolades, including Business Travel News naming Best Western as the best midscale hotel brand in 2014 and Best Western Plus as the best upper mid-price hotel brand in 2014 and 2015, four consecutive Compuware Best of the Web gold awards for best hotel website, and seven consecutive AAA/CAA Hotel Partner of the Year awards. Nearly sixty percent of Best Western branded hotels earned a TripAdvisor Certificate of Excellence award in 2015.  

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