Job: Design Analysis Representative

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Jobing Description


Check Into...
Our Career Destinations! Have you ever really checked into Best Western International, Inc? At first glance we're everything our name implies, an international hospitality association with over 4,000 hotels. But, we're also an employee focused organization that genuinely cares about our staff offering a great team environment and career development opportunities.

Job Purpose
Our growing Design Department works with Best Western hotels to help ensure that our guests have a great stay at up-to-date properties. As a Design Timeline Representative, you will support Member hotels as they work through their Design Excellence Property Improvement Plan. You will act as a Member liaison, providing effective member correspondence, and input and track data.

Essential Job Results

  • Acts as a liaison between Member Hotels and the Design Project Manager once timelines and milestones are agreed upon. Places telephone calls and creates and sends letters and/or email correspondence to Members, as necessary to ensure proper documentation is received.
  • Receives, processes and inputs milestone data into Company systems. Tracks data and due dates to ensure proper reporting and follow-up occurs as required and to ensure milestones are met.
  • Processes paperwork for properties that miss their milestones/deadlines to follow the approved Board motion.
  • May facilitate Member submittals by processing and verifying accuracy and completeness of documents submitted to meet the PIP requirements.
  • Provides effective Member correspondence by researching and composing correspondence relating to Terms of Approval process for members, design requirements and waiver extension requests. Diplomatically handles member relations communications and/or escalates as appropriate.
  • Obtains and conveys accurate information by interfacing with various internal departments. Coordinates with other departments which may include Design/Member Care, Regional Services, Education and Training, Accounting and other internal contacts to ensure all information relating to the PIP requirements are accurate and current.
  • Performs administrative duties by maintaining files and tracking systems and updating databases. May perform administrative duties in support of Member PIP processing and correspondence.

    Skills/Requirements
    Minimum one year related experience in a corporate, administrative environment. Documented experience of performing various administrative duties including maintaining files and tracking systems and updating databases. High school diploma or equivalent certification. Proficiency in Microsoft Office Suite and related business software; Working knowledge in both Word and Excel and able to construct simple formulas. Go To Meetings and Go To Webinars experience a plus, must be able to learn application in a timely manner.

    Location Details
    Our Headquarters is centrally located in the Biltmore area at 6201 North 24th Parkway, Phoenix, AZ 85016 Local candidates are preferred. Relocation assistance is not available.

    Pay and Work Schedule
    Hiring range for this position is $12.75 to $16.50 per hour, depending on experience. Work schedule is set as Monday through Friday, 8:30 to 5:00 pm

    Benefits
    Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), generous paid time off, flex spending accounts, tuition reimbursement, hotel/employee discounts, and much more!

  • Locations

    Phoenix Operations Center
    20400 North 29th Avenue
    Phoenix, AZ 85027
    International Headquarters
    6201 North 24th Parkway
    Phoenix, AZ 85016
    Your Home!
    Your Home! and 20400 North 29th Avenue
    Phoenix, AZ 85027
    Boise, ID
    Boise, ID
    Boise, ID 83701
    Salt Lake City
    Salt Lake City
    Salt Lake City, UT 84101
    Field based position- Northern California territory
    0000
    San Francisco, CA 94109
    Detroit, Michigan
    0000
    Detroit, MI 48205
    Florida location
    0000
    Maitland, FL 32751
    International Headquarters
    Phoenix Operations Center
    Your Home!
    Field based position- Northern California territory
    Florida location
    Boise, ID
    Detroit, Michigan
    Salt Lake City
     
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