Work with people who care.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN?, BEST WESTERN PLUS? and BEST WESTERN PREMIER? hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. We're an organization that genuinely cares about our staff. Wouldn't you like to work with people who care?
Best Western is seeking two dynamic, well organized Design Project Managers. In this challenging position, key to enhancing the design of Best Western hotels, you will ensure Member satisfaction with the Design Excellence process by fostering a collaborative approach to planning capital investments and helping Members get the highest return on investment, while at the same time ensuring our hotels are meeting guest expectations on the product experience. Successful candidates will have professional knowledge of Design and/or Architectural needs and timelines for projects, as well as an understanding of pricing and lead times. You must be able to effectively relate new concepts and approaches, and you will interact with Members to tactfully and efficiently resolve member concerns.
Essential Job Results
Assigns Property Improvement Plan timelines according to industry and Company standards. Creates milestones and deadlines for submittals, responses. Customizes milestones to meet property specific priorities and requirements. Effectively manages timelines to completion of each project. Effectively manages relationships and ensures Member satisfaction with the Design Excellence process by being the Member's main point of contact throughout the PIP process after the report is created and through project completion. Monitors the progress of each new, under construction or conversion project. Communicates and tracks key information regarding projects progress and milestones. Defines project requirements by identifying project/process scope, milestones, phases and resource requirements. Evaluates project progress by tracking activity, overcoming obstacles, providing updates and recommending course corrections as needed. Resolves escalated/time-sensitive situations by working with the Member to ensure appropriate action is taken. Serves as a key organizational resource by maintaining an up-to-date knowledge base with design standards and construction documents and facilitating update meetings with appropriate individuals or departments as needed. Supports departmental staff by writing and maintaining documentation, providing consultative support and training. Prepares analytical and special project reports, proposals, presentations and recommendations by collecting, researching and analyzing data and creating databases and spreadsheets.
Minimum 5 years related, professional level experience managing projects in Design, Architecture or Project Management with experience in the hospitality industry strongly preferred. Bachelor's Degree in Design or Architecture, or Hospitality Management with experience with Design and Architectural related projects, or an equivalent combination of Education and Experience. Current Project Management Professional (PMP) certification is preferred, NCIDQ/AIA certification a plus. Intermediate proficiency in Microsoft Office Suite. Financial and budgeting acumen. Hotel operations and project management. Seasoned analytical, time management and written and verbal communication skills. Demonstrated ability to work and think independently using proven analytical and creative problem solving skills. Familiarity with organization policies, practices, function and personnel. Knowledge of accounting practices, financial analysis and budgeting concepts and techniques is required.
Phoenix, AZ 85016 6201 North 24th Parkway Our Headquarters is centrally located in the Biltmore area. Local candidates are preferred. Relocation assistance is not available.
Pay and Work Schedule
Hiring rate for this position is $60,000 to $65,000 per year, depending on experience.
This position requires routine overnight travel of up to 25%.
Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), generous paid time off, flex spending accounts, tuition reimbursement, hotel/employee discounts, and much more!