Job: Senior Network Manager

This posting has expired and is no longer available.

Jobing Description


Work with people who care.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN (R), BEST WESTERN PLUS (R) and BEST WESTERN PREMIER (R) hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. We're an organization that genuinely cares about our staff. Wouldn't you like to work with people who care?

Job Purpose
Leads a team of network technology professionals for Best Western Internationals corporate facilities and remote offices. Designs, implements, and supports data network technology solutions in support of overall technology strategy. Ensures network systems perform optimally, are resilient, and are available according to the company's goals. Provides a point of escalation both internally to the network technology team as well as other technology teams for the purpose of troubleshooting, service design considerations, application performance analysis, and other tasks in support of the overall technology strategies.

Essential Job Results

  • Provides day to day leadership of network technology team including prioritizing work, managing vendor relationships, procurement, change management, incident management, and problem management.
  • Serves as the primary contact for internal and external clients including the coordination of activities supporting the company's technology strategies and projects.
  • Provides a high level of technical expertise in development and support of existing and future network technology strategies for technology projects in support of Best Western business initiatives. This includes leading and participating in the service design and system development lifecycle, including, but not limited to the development of business requirements, analysis, design, development, documentation, implementation, testing and debugging.
  • Provides day to day to technical support of Best Western's corporate LAN / WAN network technologies including monitoring, reporting, patching, troubleshooting, and configuration changes.
  • Develops and maintains technical documentation of all LAN / WAN network technologies. Also provides supporting documentation for Best Western technology projects. Leads and/or participates in the development or maintenance of job aids, policies, and processes having relation to network, compliance requirements, and security documentation.
  • Develops, implements, and maintains technologies and strategies for the proactive monitoring of all network related technologies.
  • Ensures projects are completed according to defined success criteria by leading teams, or providing technical guidance, in the design, development and implementation of Best Western technology projects. Promotes technical mastery by serving as a resource for resolving unique or complex problems.
  • Confers with and advises team members on technical problems, priorities and methods. Interfaces with vendors to resolve issues. Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments. Maintains working understanding of client business functions. Protects the Company by handling business sensitive information with appropriate confidentiality.

    Skills/Requirements
  • Minimum 8 years related experience in functional area.
  • Bachelor's Degree in Computer Science or related field or an equivalent combination of education and experience. CCNA, CCIE, or CCNP a plus
  • 3 ? 5 years in a supervisorial or managerial position over a technical team specializing in network technologies
  • Solid understanding of network design and implementation in enterprise and ecommerce environments.
  • Comprehension of networking concepts including network design principles, data flow determination, routing, switching, VLANs, IP addressing, spanning-tree, etc.
  • System performance monitoring, analysis and management SNMP compliant monitoring tools and concepts.
  • Understanding of advanced networking technologies and solutions including IPV6, MPLS, BGP, EIGRP, OSPF, multicast, policy-based routing, ether-channel, QoS, traffic-shaping, load balancing, WAN Optimization, etc.
  • Significant hands-on experience designing, deploying and troubleshooting datacenter environments using Cisco Catalyst and Nexus series switches .
  • Hands on experience with firewall devices such as Juniper Networks devices (SRX, SSG) with JUNOS and Screen OS,
  • Hands on experience with BigIP technologies specific to F5 devices such as GTM and LTMs utilizing iRules
  • Hands on experience with network data and protocol analysis tools such as NetScout analyzers and able to decode packet captures
  • Experience and knowledge of ITIL best practices and Information Security best practices.
  • Effective interpersonal skills to communicate effectively with end users.

    Location Details
    Phoenix, AZ 85027 20400 N. 29th Avenue Beardsley Operations Center is conveniently located near I-17 and 101 in northwest Phoenix. Local candidates are preferred. Relocation assistance is not available.

    Pay and Work Schedule
    Work hours are Monday through Friday 8am to 5pm, with on-call rotation. Please provide salary requirements when applying. No immigration assistance is being offered at this time.

    Benefits
    Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), paid time off, health savings account, tuition reimbursement, hotel/employee discounts, and much more!

  • Locations



    Zip Code Not Specified, 0
    Bangkok, Thailand
    Bangkok, Thailand
    Zip Code Not Specified, 0
    Canada
    Canada
    Zip Code Not Specified, 0
    China
    China
    Zip Code Not Specified, 0
    Northeast, USA
    Northeast, USA
    Zip Code Not Specified, 0
    International Headquarters
    6201 North 24th Parkway
    Phoenix, AZ 85016
    Phoenix Operations Center
    20400 North 29th Avenue
    Phoenix, AZ 85027
    Tucson
    1234 no address
    Tucson, AZ 85716
    Your Home!
    Your Home! and 20400 North 29th Avenue
    Phoenix, AZ 85027
    Field based position- Northern California territory
    0000
    San Francisco, CA 94109
    Field Based - Denver, CO
    -
    Denver, CO 80218
    Washington, D.C.
    -
    Washington, DC 20057
    Florida location
    0000
    Maitland, FL 32751
    Boise, ID
    Boise, ID
    Boise, ID 83701
    Detroit, Michigan
    0000
    Detroit, MI 48205
    Field

    Philadelphia, PA 19102
    Texas
    Texas
    Lubbock, TX 79401
    Salt Lake City
    Salt Lake City
    Salt Lake City, UT 84101
    Seattle, WA
    -
    Seattle, WA 98101
    Green Bay, WI
    -
    Green Bay, WI 54301

    Zip Code Not Specified, 0
    Bangkok, Thailand
    Canada
    China
    Northeast, USA
    International Headquarters
    Phoenix Operations Center
    Tucson
    Your Home!
    Field based position- Northern California territory
    Field Based - Denver, CO
    Washington, D.C.
    Florida location
    Boise, ID
    Detroit, Michigan
    Field
    Texas
    Salt Lake City
    Seattle, WA
    Green Bay, WI