Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Job Purpose

Supports Hotel Sales Optimization team by managing projects and programs to help ensure compliance, and partners with key member touch points to streamline processes and procedures

Essential Job Results

  • Supports Hotel Sales Optimization team in the following sales support areas: events planning, market research, development and design of sales marketing literature.
  • Meets program and project requirements by generating outlines, proposals and promotions.
  • Identifies, develops and implements recommendations and creative strategies to achieve sales marketing goals for HSO services.
  • Coordinates promotional efforts with members and HSO team. May develop advertising messaging to build brand identity and influence decisions.
  • Prepares reports by compiling data, tracking and analyzing business plans and metrics. Analyzes data to assess promotional performance. Makes, presents and defends recommendations.
  • Contributes to department’s financial compliance by developing or administering annual budgets and negotiating with outside vendors as needed.
  • Partners with internal resources to streamline processes and procedures.  Evaluate current process, make recommendations on how improve and enhance and then implement.
  • Ensures content that is available to hoteliers is relevant and up to date.  Adjust as necessary


  • 2 to 5 years related experience in a hospitality sales environment.


  • Bachelor’s Degree in Business Administration, Marketing, Advertising, Communications or related field or an equivalent combination of education and experience.


  • Proficiency in Microsoft Office Suite.


  • Receives operational guidance on duties, service standards and goals.


  • Exhibits personal characteristics and professional standards that serve as a role model for others.


  • Familiar with relevant policies, procedures and guidelines specific to job.
  • Has professional know how to meet technical standards of assigned area

Relationship Management

  • Convey and obtain information both internal and external to the department.
  • Gets messages across that have the desired effect.

Problem Solving

  • Resolves defined problems and probes known sources for answers.
  • Manages smaller/simpler project, program or process.

Other Requirements

  • May travel up to 10% of work time.

Best Western Hotels & resorts offers a different kind of work atmosphere, a place where everybody pulls together around a common goal. In fact, helping one another is at the heart of our organization, which began as an informal referral system in 1946 among member hotels focused on the idea of "member helping member." Today, our more than 1,000 corporate employees carry on that tradition of helping members - and each other - succeed.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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