Job Description

Company Description

Today’s Best Western has been on a journey of incredible transformation, elevating our brand image, improving the guest experience and enhancing our organizational culture. Today, this culture of modernization and innovation is embraced by our more than 1,000 corporate employees, many of whom have stayed with Best Western for 10, 20, even 30+ years. We are proud to have created a work atmosphere that provides an exciting, fun and rewarding place to work every day.

Job Description

Job Description: 
Support and assist management across business units and functions in fraud prevention, protecting assets, and securing data.  Primary responsibility includes evaluating, testing, and implementing new and evolving fraud and information/data reports and controls for the company’s programs, as well as, ongoing monitoring of program reports and data for unusual and potential fraudulent behavior, trends and activity with follow-up research and investigations. This role will also assist with the completion of internal audit and consulting projects as needed. 


  • Maintain high level of expertise regarding fraud schemes and trends in the hospitality industry, preventive controls, and investigative techniques.
  • Manage multiple projects including fraud analytics monitoring for various departments.
  • Generate suspicious activity reports and risk management reports for company programs. 
  • Monitor risk management reports and identify and analyze potential fraudulent patterns, activities and transactions in the loyalty, travel agent IATA, vendor, travel card, and other programs.
  • Identify, escalate and make recommendations on unusual and fraudulent situations by conducting preliminary analysis of potential fraud.
  • Collaborate with business units to understand fraud risks and to identify and develop effective systems, controls and reports to prevent and detect fraud.
  • Maintain collaborative relationships with departments to coordinate corrective actions and ensure that anti-fraud procedures are properly executed. 
  • Identify and recommend new and/or revised processes and systems used for fraud detection, prevention and reporting activities.
  • Prepare thorough, accurate work papers; compose concise reports and summaries. 
  • Perform investigations of alleged fraud, waste, and abuse. 
  • Assist in the development and delivery of anti-fraud training programs and materials.
  • Perform financial analysis and modeling as needed.
  • Improve reports to identify and pinpoint suspected fraud.
  • Serve as a liaison with the other departments related fraud issues.
  • Track open and pending fraud cases.
  • Ensure confidentiality of all information collected during investigation.
  • Support consulting and internal audit projects.


  • Proficiency with MS Access, ACL, SQL scripting, and/or data warehouse tools is a plus.
  • Bachelor’s degree in Accounting, Finance, Business, Information Systems, or equivalent field is required.  
  • Successful completion of the Certified Internal Auditor (CIA) or Certified Fraud Examiner (CFE) are required within three years of hire date.  Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA) is a plus. 
  • Must possess excellent verbal and written communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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