Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Work Location - Remote within U.S.

Job Purpose

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling more complex tasks and/or activities.

Essential Job Results

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software solutions. Delivers reliable high performance applications and technical services.

  • Creates, enhances, evaluates and maintains systems or software applications by performing the full range of more complex programming duties.  Assist in analyzing, designing and developing new software applications including coding, testing, debugging and documenting programs in support of the Software Development Life Cycle
  • Develop software using established best practices, running code and design reviews, mentor developers and escalate technical and other project risks related to project milestone dates.
  • Delivers system enhancements by planning and recommending innovative technologies.  Develops and implements cost effective approaches and/or automation solutions that lower operating costs and support IT strategy.
  • Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents.  Outlines and implements all system configuration, tuning and upgrades.
  • Contributes to team effort by participating in IT projects and coordinating with other IT teams.  Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed.  May coordinate project team activities and assist in monitoring project schedules and costs.  May provide work direction to or mentor less experienced team members. 
  • Interfaces with vendors to resolve issues.
  • Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments.  Maintains working understanding of client business functions.
  • Protects the Company by handling business sensitive information with appropriate confidentiality.


  • Minimum 6 years related experience in functional area.
  • Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
  • Requires fully competent knowledge of hardware engineering and software design theories.
  • Online Analytics Processing (Oracle / OLAP)
  • System performance monitoring, analysis and management (Datadog / Tenable)
  • SQR / SQL for report writing and data analysis
  • Development experience with UI (JAVA / J2EE / Javascript / Typescript / C / C++ / Python)
  • Visual Basic and/or Web application development
  • Experience on Webservices (SOAP, REST, XML)
  • Angular Framework / Angular Material (extended experience using components)
  • Experience with UI testing frameworks and tools (Karma / J-unit / Jasmine)
  • Knowledge on Jenkins to  build CI/CD for UI applications
  • Cloud Knowledge (AWS Services)
  • EC2, S3 buckets, CloudFront, Route 53
  • UML / Sequence Diagrams / AWS Diagrams
  • Experience with project management tools (JIRA)
  • Creativity / UI for web based applications and skill set in building interactive features
  • Excellent Communication / Comprehension / Critical thinking (frequent end user facing interaction / demonstrations)
  • Demonstrated ability to manage software development projects through completion
  • Strong ability to work in an open and collaborative team environment

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

*     Medical/Dental/Vision

*     Vacation/Sick/Floating Holidays - accruals start

*     401K - company match and direct contribution

*     Employee discounts/Hotel discounts

*     Financial and health wellness programs

Equal Employment Opportunity

Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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