Job Description

Phoenix, Arizona - Full Time

Bring your previous sales experience in the hotel industry and leverage your proven sales management skill as a Hotel Sales Optimization Manager at Best Western Hotels & Resorts. Showcase your business acumen and assist in driving revenue as you strategize, mentor and coach our hotel owners on company programs.  You will have an opportunity to make a significant impact as you help our hotels increase their worldwide sales program participation (as applicable to the specific property) by promoting revenue enhancing sales programs, tools and resources. Self-discipline and motivation is a critical component in this position as well as an ability to manage multiple projects and priorities successfully while adapting to a fast-paced environment.  Provide required and customized sales training to support our hotels while leading the effort to develop sales strategies and action plans that will move market share.

As a Hotel Sales Optimization Manager based from your remote office in the Phoenix area, you will act as the primary contact for new and transitioning properties to provide strategies to assist  properties in overall sales revenue goals. Strong analytical skills will quickly allow you to be a subject matter expert as you work with properties to identify and develop sales and marketing opportunities and strategies by completing thorough competitive market analysis for assigned properties. Your relationship building skills will help you deliver this information and optimize our hotel owner' experiences by mentoring and coaching hotel staff on day-to-day sales strategies.

Experience in the hospitality industry combined with your outgoing personality will be an advantage as you promote education and enhance communication with properties, Worldwide Sales managers and other key  touch points within Best Western. 


  • Minimum 5 years’ experience including hotel property level experience required-  sales experience preferred
  • Previous experience as a property level Director of Sales, Regional Director of Sales or National Sales is required


  • Bachelors’ Degree in Hospitality Management, Business, Sales, Marketing or related field, or equivalent experience


  • Proven, strong experience in Microsoft Office products
  • Self-starter, motivated, organized and disciplined
  • Strong presentation, communication, and written skills

Other Requirements

  • 40 percent travel required

This is the perfect role to advance your career using both your leadership ability and solid organizational skills as you contribute to our continued success!

Best Western Hotels and Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,100† hotels in more than 100† countries and territories worldwide. Best Western offers 10 hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Vib®, GLo®, Executive Residency by Best Western®, and BW Premier Collection®; as well as its recently launched franchise offerings: SureStay®, SureStay Plus® and SureStay Collection®. Now celebrating more than 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and award-winning online and mobile booking capabilities. Best Western continues to set industry records regarding awards and accolades, including 64 percent of the brand’s North American hotels earning a TripAdvisor® Certificate of Excellence award in 2017, Business Travel News® ranking Best Western Plus and Best Western in the top three upper-mid-price and mid-price hotel brands for three years in a row, and Best Western receiving seven consecutive Dynatrace® Best of the Web awards for its leading hotel website. Best Western has also won eight consecutive AAA®/CAA® Lodging Partner of the Year awards, recognizing the brand’s commitment to providing exceptional service and great value to AAA’s 56 million members in the U.S. and Canada. Over 30 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. Best Western’s partnerships with AAA/CAA and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Through its partnership with Google® Street View, Best Western is the first major company of its size and scale to launch a virtual reality experience for customers, setting a new industry standard and reinventing how guests view hotels.

Application Instructions

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