Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Our Brand Marketing department is responsible for the development of all brand collateral and drives our social awareness initiatives

Essential Job Results

Looking for a strong project oriented individual to coordinate projects produced by our internal creative and social team. As Project Specialist, you’ll be the point of contact for all projects coming in to Brand Marketing and seeing them through to completion. You’ll be meeting with internal stakeholders to define project requirements by identifying project scope, milestones, phases and resource requirements.  Provide ongoing evaluation of project progress by tracking activity, overcoming obstacles, providing updates and recommending course corrections as needed. Write and maintain documentation on decisions, prepare analysis on outcomes by collecting, researching and analyzing data. May present findings to division or org leadership. All while providing ongoing effective communication with internal team members and functional areas as well as vendors and other project partners.


This position needs someone with strong consultative skills and a capacity for multi-tasking multiple high-profile initiatives simultaneously. You have at least five (5) years of progressive experience managing projects, assembling project teams, acquiring resources and interacting with vendors. You are a big-picture thinker, ensuring all work product delivers on our brand’s strategic vision and goals. As these projects have high visibility for the Best Western Hotels & Resorts brand, excellent written and verbal communications skills are needed with strong attention to detail for copywriting, editing and proofing to ensure consistency in the voice of the brand.  Proficiency with full Microsoft Office Suite (Word/Excel/PowerPoint/Teams/Sharepoint)


  • Bachelor’s Degree in Business Administration or related field or an equivalent combination of education and experience.


  • Receives operational guidance on duties, service standards and goals.
  • Exerts a positive impact on business initiatives through successful oversight and direction for single or small to intermediate-sized projects/programs.


  • Exhibits personal characteristics and professional standards that serve as a role model for others.


  • Sound knowledge of relevant policies, procedures and technical parameters specific to the department.
  • Has full functional and technical know-how to succeed in job.

Relationship Management

  • Diplomatically conveys and obtains information both internal and external to the department.

Problem Solving

  • Plans and scopes length and difficulty of task.
  • Identifies critical problems and directs effort accordingly.
  • Resolves defined problems and separates and combines tasks for efficient workflow.
  • Analyses situations to render profitable, efficacious recommendations.

Other Requirements

  • Continual fast-paced, deadline-oriented environment.
  • Position is eligible for a hybrid in-office/remote work schedule.

Best Western Hotels & resorts offers a different kind of work atmosphere, a place where everybody pulls together around a common goal. In fact, helping one another is at the heart of our organization, which began as an informal referral system in 1946 among member hotels focused on the idea of "member helping member." Today, our more than 1,000 corporate employees carry on that tradition of helping members - and each other - succeed.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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