Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

In this role, you will:

  • Lead or participate in computer security incident response activities for moderately complex events
  • Conduct technical investigation of security related incidents and post incident digital forensics to identify causes and recommend future mitigation strategies
  • Provide security consulting on medium projects for internal clients to ensure conformity with corporate information, security policy, and standards
  • Design, document, test, maintain, and provide issue resolution recommendations for moderately complex security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security
  • Review and correlate security logs
  • Utilize subject matter knowledge in industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity
  • Identify security vulnerabilities and issues, perform risk assessments, and evaluate remediation alternatives
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals


Required Qualifications, US:

  • 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of information technology applications and systems experience
  • 3+ years of Single Sign-on experience
  • 2+ years of experience securing APIs using OAuth (Open Authorization), SAML (Security Assertion Markup Language), OpenID Connect or similar products

Desired Qualifications:

  • Strong verbal, written, and interpersonal communication skills
  • Strong, clear and concise written and oral communication skills
  • 4+ years of CA Siteminder or Ping or Okta experience
  • 4+ years of LDAP (Lightweight Directory Access Protocol) experience
  • Experience in one or a combination of the following: Cloud Foundry or Kubernetes
  • Experience writing, editing, coordinating, and publishing documentation
  • Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend and downstream interfaces
  • Knowledge and understanding of technical writing: storage, middleware, or virtualization\
  • Demonstrated ability supporting applications in a distributed, highly available, mission-critical environment
  • Proficient in Agent Based, Web Based and Federated Authentication and Authorization standards
  • Strong hands-on experience with industry standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SAML 2.0)
  • Experience in handing migrations from one Single Signon product to another
  • Documenting run books for operations engineers.
  • Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS or Google Cloud)
  • Strong negotiation and leadership abilities

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

*     Medical/Dental/Vision

*     Vacation/Sick/Floating Holidays - accruals start

*     401K - company match and direct contribution

*     Employee discounts/Hotel discounts

*     Financial and health wellness programs

Equal Employment Opportunity

Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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