Working At Best Western

headquaters courtyard

Working With Us

Join Best Western® Hotels and Resorts’ incredible team of employees, and you’ll be given the opportunity to be part of a thriving company. By supporting our vision to lead the industry in superior customer care, our employees are the cornerstone of our organization. Each day – in all ways – we embody the Best Western brand.

In addition to a comprehensive benefits offering, here’s what you can expect to receive as a Best Western team member:

A solid foundation

  • Best Western® Hotels and Resorts have more than 4,000 independently owned and operated hotels.
  • Our employee engagement scores rank us as one of the highest in Arizona.
  • We're happy to be an employer of choice and proud that so many employees have chosen to stay at Best Western for 10, 20, even 30+ years.
I love that there are so many opportunities for growth within the company.

Colin Reeves – Marketing Activation Specialist

collin reeves marketing specialist
Best Western truly cares about their employees. People who have left to work someplace else come back because they realize this is an organization that truly believes in growth, training and success.

Rodesia Blair – Customer Care Trainer

Customer Care Trainer

An impact on the future

  • We value and support open communication.
  • We conduct an annual employee engagement survey and use the information to respond to our employees' needs.

A chance to recharge each day

  • Our Employee Activities Committee (EAC) sponsors exciting events – such as BBQs, fundraisers, and more – throughout the year.
  • Our beautiful workplace is located in one of the most gorgeous and livable cities in the world.
  • Enjoy great employee discounts: event tickets, AAA, computers, cell phones and more.
  • Hotel discounts for you, your family, and your friends.
There’s a lot of variety in the company with many choices for growth opportunities.

Andrea Arroyo – Associate Program Manager World Wide Sales

Associate Program Manager World Wide Sales
They know you. They call you by name. After my wedding, people that I don’t even see every day remembered I had just come back from my wedding and asked me how it was; it truly feels like a family!

Jacqueleen Jibeault – Manager, eCommerce

Manager, eCommerce

Showing our support

We value giving back to the community just as much as we value the service we offer our guests.

  • Through our Best Western for a Better World program's unique charitable partnerships, we reach out to families and children in need to provide them with the essential resources that we often take for granted.
  • Our Employee Activities Committee helps non-profit organizations in the Phoenix metropolitan area through fundraising events and donation drives. We actively seek new activities to help a cause, from raising money for the Arizona Humane Society to collecting donations for St. Mary’s Food Bank.

Investing in you

Because we care, we know that by helping our employees have a more fulfilled life, we are better. We've created a truly positive work environment where you get support to achieve your professional and personal goals.

  • We provide employees with opportunities for professional and personal development. Enhance your professional and social skills, gain knowledge about hotel industry or hotel operations, manage your investments and finances, manage stress, and more.

We’re always looking for great people to join us and enjoy all that Best Western Hotels and Resorts ® has to offer. Apply today!

I love the family feeling you get from everyone here.

Shawn Fannemel Ah Nee – Customer Care Trainer

Every day is different with lots of variety. Because we get to work directly with our hotel partners and owners, there are lots of puzzles to figure out. At other organizations, you do not get to work directly with your customers, and we do every day!

Kristina Valenzuela – Interior Designer

Interior Designer
We get to see the results of what we do. Best Western has actionable and calculable ways to track and see what we accomplished.

Leesha Hodel – Senior Designer

Senior Designer