Job Description

Bring your expertise in customer care and ensure an overall positive experience for stake holders as an Insurance Specialist for Member Hotels in the Accounting & Finance Group at Best Western Hotels & Resorts.

We are seeking an organized and detail oriented individual with an outgoing personality who has the ability to diplomatically handle member relations communications, as well as the judgment to escalate issues as appropriate. Your demonstrated previous team work experience is vital in this role as you coordinate with various departments at Best Western to confirm the accuracy of information and that a streamlined process continues. This is a role where you will tap into both your relationship building and analytical skills to contribute to our continued success!

As an Insurance Specialist based in our offices in Phoenix, Arizona, you will support the Company's risk management and loss prevention programs by facilitating the insurance compliance process for Best Western hotels, as well as supporting the Company's annual insurance renewal process. A keen attention to detail and organization is critical as you also facilitate Best Western's annual corporate insurance renewal by working directly with the Company's insurance broker, participating in strategy renewals and assisting with the completion of risk analysis and policy application; including general, excess, cyber, auto, workers' compensation, Directors & Officers, property, etc. Collaboration will be key to this role, as well as the following experience and skills:


  • Twelve plus months related experience in a fast-paced corporate, administrative environment with exposure to insurance fundamentals


  • Bachelor's Degree in Accounting, Business Administration, or related field is preferred or an equivalent combination of education and experience.


  • Basic proficiency in Microsoft Office Suite
  • Excellent written and communication skills


  • Receives operational guidance on duties, service standards and goals


  • Exhibits personal characteristics and professional standards that serve as a role model for others


  • Familiar with relevant policies, procedures and guidelines specific to the job

Relationship Management:

  • Conveys and obtains information both internal and external to the department.  Uses written, verbal or electronic skills effectively

Previous experience working in a title or insurance company would be particularly helpful in this role. Your excellent collaboration and interpersonal skills and desire to build your career with an industry leader will help you to become an integral part of our accomplished team.

Join Best Western Hotels & Resorts and build your career with an industry leader!

Best Western® Hotels & Resorts headquartered in Phoenix, Ariz., is a privately held hotel brand with a global network of 4,100* hotels in more than 100* countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western?, Vib ®, BW Premier Collection® and GLo?. Now celebrating 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 26 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records regarding awards and accolades, including Business Travel News naming Best Western as the best midscale hotel brand in 2014 and Best Western Plus as the best upper mid-price hotel brand in 2014 and 2015, four consecutive Compuware Best of the Web gold awards for best hotel website, and seven consecutive AAA/CAA Hotel Partner of the Year awards. Nearly sixty percent of Best Western branded hotels earned a TripAdvisor Certificate of Excellence award in 2015. 


Related Keywords:analyze, analysis, project coordinator, customer service, client care, insurance company, policy renewal, insurance policies, proposal review, contract review, hospitality, hotel, worker's compensation, auto insurance, excess, risk management, loss prevention, cyber, property

Application Instructions

To apply for this position, please clink on the link below to be directed to our online application...

Apply Online