Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Job Purpose

Supports the organization by providing expertise and guidance for the purchase of furniture, fixtures and equipment for Best Western members that meet guidelines through endorsed suppliers.

Essential Job Results

Provides customer service to members by providing expertise and guidance for the purchase of furniture, fixtures and equipment. Assesses member needs and ensures design coordination and standards.


Supports enhancements to member properties by analyzing and reviewing property improvement plan to develop course of action t o complete requirements within a specified time frame. Coordinates FF&E project for organized and timely delivery and installation.


Ensures best pricing by obtaining standard and custom price quotes from suppliers. Negotiates pricing with supplier when spe cial circumstances are present.


Guides, reinforces and educates members on current Best Western FF&E guidelines specific to existing, conversion, and new con struction properties.

Maintains communication with member properties by following up on quotes, product selection, additional se lections, close of sale, order status, and payments.


  • Minimum 3 years of related customer services, sales, and/or purchasing.


  • High School diploma or equivalent certification.


  • Basic proficiency in Microsoft Office Suite and web-based programs.

  • Intermediate computer skill level.

  • Strong written and verbal communication skills.

  • Ability to work with large client base and on multiple projects.


  • **Eligible to earn quarterly performance-based incentive**
  • Monday through Friday (daytime schedule)
  • Location: remote 2 days per week, onsite at Headquarters 3 days per week (HQ is 6201 N. 24th Pkwy in Phoenix, AZ)

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

*     Medical/Dental/Vision

*     Vacation/Sick/Floating Holidays - accruals start

*     401K - company match and direct contribution

*     Employee discounts/Hotel discounts

*     Financial and health wellness programs

Equal Employment Opportunity

Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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