Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

The Hotel Sales Optimization Specialist is responsible for enhancing member value by providing new and transitioning member hotels with effective consultation on sales strategies, tools and resources to achieve overall sales revenue goals.

Essential Job Results

Partnering with Hotel Sales Optimization Managers and Hotel Sales Optimization Consultants, the Sales Optimization Specialist will:

  • Increase participation in all Company programs (as applicable to the specific property) by promoting revenue enhancing sales programs, services, and policies. 
  • Provide management with feedback regarding the members use of these programs and services. 
  • Partner with member hotels to assist with gaining access to sales systems, tools and resources.
  • Provide ongoing training and support to member hotels to help them reach maximum proficiency with all available sales systems, tools and resources.
  • Partner with member hotels to ensure profiles are both up-to-date and an accurate representation of the property in RFP tools and 3rd party sites.
  • Assist in running reports to uncover new business opportunities and in-market demand generators. 
  • Partner with Hotel Sales Optimization Managers and Hotel Sales Optimization Consultants to manage projects to help drive revenue to member hotels as needed.


  • Minimum 3 years’ experience including hotel sales (Manager/Coordinator).


  • Bachelors Degree in Hospitality Management, Business, Sales, Marketing or related field, or equivalent experience.


  • Proven, strong experience in Microsoft Office products.
  • Self-starter, motivated, organized and disciplined.
  • Strong presentation, communication, and written skills.



Best Western Hotels & resorts offers a different kind of work atmosphere, a place where everybody pulls together around a common goal. In fact, helping one another is at the heart of our organization, which began as an informal referral system in 1946 among member hotels focused on the idea of "member helping member." Today, our more than 1,000 corporate employees carry on that tradition of helping members - and each other - succeed.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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