Job Description

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Work Location - Virtual - anywhere in U.S.

Job Purpose

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions.  Increases system efficiency and reliability by handling moderately complex tasks and/or activities.

Job Duties

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions.  Increases system efficiency and reliability by handling moderately complex tasks and/or activities in one of the following areas: server functions, network communication systems, voice systems, database administration, systems monitoring, or applications development.  Delivers reliable high performance applications and technical services.

Duties may be included as follows.

  • Creates, enhances and maintains systems or software applications by performing moderately complex programming duties.  Designs, codes, debugs, tests, documents and implements programs in approved languages.
  • Enhances performance by analyzing, developing, recommending and implementing cost effective system enhancements.
  • Meets the business scope and objectives of the enterprise by developing and implementing proactive monitoring of critical business services to ensure availability. 

Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents.  Outlines and implements all system configuration, tuning and upgrades. Contributes to team effort by participating in IT projects and coordinating with other IT teams.  Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed. 

Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments.  Maintains fundamental understanding of client business functions. May interface with vendors to resolve issues. Protects the Company by handling business sensitive information with appropriate confidentiality.

Experience/Education/Skills

Minimum 2 to 3 years related programming/systems analysis experience.

Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.

May require any combination or all of the following skills.

  • Oracle databases/tools, PL/SQL 
  • System performance monitoring, analysis and management
  • Monitoring tools and concepts
  • JAVA
  • Restful Web Services
  • Java Persistence APA (JPA)
  • MongoDB
  • Concurrent programming
  • Angular 8
  • Bitbucket
  • Jenkins
  • Payara
  • Amazon Web Services Certifications
  • HTML 5
  • JavaScript
  • Intermediate proficiency in Microsoft Office Suite. 
  • Demonstrated ability to manage software development projects through completion.
  • Effective interpersonal skills to communicate effectively with end users.
  • Technical mastery in area of specialty or broad multi-disciplinary knowledge.

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

*     Medical/Dental/Vision

*     Vacation/Sick/Floating Holidays - accruals start

*     401K - company match and direct contribution

*     Employee discounts/Hotel discounts

*     Financial and health wellness programs

Equal Employment Opportunity

Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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