IT Engineer - Hotel Property Systems - Remote

Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.

Job Purpose

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately complex tasks and/or activities.

Essential Job Results

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions.  Increases system efficiency and reliability by handling moderately complex tasks and/or activities in one of the following areas: server functions, network communication systems, voice systems, database administration, systems monitoring, or applications development.  Delivers reliable high performance applications and technical services.

Duties may be included as follows:

• Creates, enhances and maintains systems or software applications by performing moderately complex programming duties.  Designs, codes, debugs, tests, documents and implements programs in approved languages.

• Enhances performance by analyzing, developing, recommending and implementing cost effective system enhancements.

• Meets the business scope and objectives of the enterprise by developing and implementing proactive monitoring of critical business services to ensure availability. 

Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents.  Outlines and implements all system configuration, tuning and upgrades. Contributes to team effort by participating in IT projects and coordinating with other IT teams.  Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed.  Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments.  Maintains fundamental understanding of client business functions. May interface with vendors to resolve issues. Protects the Company by handling business sensitive information with appropriate confidentiality.

Experience/Education/Skills

• Minimum 2 to 3 years related programming/systems analysis experience. 
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• May require any combination or all of the following skills.
• Python
• JavaScript
• Amazon Web Services Certifications
• Oracle databases/tools, PL/SQL 
• System performance monitoring, analysis and management
• Monitoring tools and concepts
• JAVA
• Restful Web Services
• Java Persistence APA (JPA)
• MongoDB
• Concurrent programming
• Angular 8
• Bitbucket
• Jenkins
• Payara
• HTML
• Intermediate proficiency in Microsoft Office Suite. 
• Demonstrated ability to manage software development projects through completion.
• Effective interpersonal skills to communicate effectively with end users.

Work Location

• This is a remote work from home role, within the U.S.

Pay

The starting salary for this role is estimated to be between $78,000 and $94,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

*     Medical/Dental/Vision

*     Vacation/Sick/Floating Holidays - accruals start

*     401K - company match and direct contribution

*     Employee discounts/Hotel discounts

*     Financial and health wellness programs

Equal Employment Opportunity

Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination.